How To Fix ICL597 - Subclaim cannot be created

ICL597 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 597

• Message text: Subclaim cannot be created

<ZH>&CAUSE&</>
No subclaim type has been defined, or there are several subclaim types
for the internal claim type. This means that the system does not know
which subclaim type should be assigned to the subclaim.

System Response

The system cannot create the subclaim.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL597 - Details

• The SAP error message ICL597, which states "Subclaim cannot be created," typically occurs in the context of the SAP Claims Management module. This error can arise due to various reasons related to the configuration or data integrity of the claims being processed. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Missing Master Data: The necessary master data for the claim or subclaim may not be set up correctly. This includes missing or incorrect information in the claim type, claim category, or related entities.
  
  
  Incorrect Claim Status: The status of the main claim may not allow for the creation of subclaims. For example, if the main claim is in a status that does not permit subclaims, this error will occur.
  
  
  
  Configuration Issues: There may be configuration settings in the Claims Management module that prevent the creation of subclaims. This could include settings related to claim types or processing rules.
  
  
  Data Integrity Issues: There