How To Fix ICL592 - Claim &1 subclm &2 coverage type &3:Insured obj. not involved in accident

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 592

• Message text: Claim &1 subclm &2 coverage type &3:Insured obj. not involved in accident

What causes this issue?

You used the automatic coverage check in
<DS:GLOS.AEB7229701C6D411A4980060B03C3B0E>Direct Input</>. With
subclaim &v2& the insured object (insured person) must be involved in
the subclaim, otherwise the subclaim is not covered.

System Response

You cannot change this
<DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</>.

How to fix this error?

Edit the claim in dialog mode.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL592 - Claim &1 subclm &2 coverage type &3:Insured obj. not involved in accident ?

  The SAP error message ICL592 indicates that there is an issue with a claim related to an insurance coverage type where the insured object is not involved in the reported accident. This error typically arises in the context of insurance claims processing within the SAP system, particularly in modules related to insurance claims management.
  Cause:
  
  Incorrect Claim Data: The claim may have been entered with incorrect or incomplete information regarding the insured object or the accident details.
  Policy Coverage Issues: The coverage type associated with the claim may not include the insured object that is being referenced.
  Accident Reporting Errors: The accident may have been reported incorrectly, or the insured object may not be relevant to the specific incident.
  System Configuration: There may be configuration issues in the SAP system that are causing the system to misinterpret the relationship between the claim, the insured object, and the accident.
  
  Solution:
  
  Verify Claim Details: Check the details of the claim to ensure that the insured object, subclaim, and coverage type are correctly entered and relevant to the accident.
  Review Policy Coverage: Ensure that the policy associated with the claim covers the insured object involved in the accident. If not, you may need to adjust the claim or policy details.
  Correct Accident Information: Make sure that the accident information is accurately reported and that it corresponds to the insured object in question.
  Consult Documentation: Refer to the SAP documentation or user manuals for specific guidance on handling this error message.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or a consultant who specializes in SAP insurance modules for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  Training: Ensure that users entering claims are adequately trained on the system to minimize data entry errors that could lead to such issues.
  
  By following these steps, you should be able to identify the root cause of the ICL592 error and implement the necessary corrections to resolve it.