How To Fix ICL591 - Claim &1 subclaim &2 coverage type &3: Coverage is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 591

• Message text: Claim &1 subclaim &2 coverage type &3: Coverage is not unique

What causes this issue?

You used the automatic coverage check in
<DS:GLOS.AEB7229701C6D411A4980060B03C3B0E>Direct Input</>, but more than
one matching coverage was found for subclaim &v2&.

System Response

You cannot change this
<DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Edit the claim in dialog mode.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL591 - Claim &1 subclaim &2 coverage type &3: Coverage is not unique ?

  The SAP error message ICL591 indicates that there is an issue with the coverage type for a specific claim and subclaim. This error typically arises in the context of insurance claims processing within the SAP system, particularly in the SAP Claims Management module.
  Cause:
  The error message "Coverage is not unique" suggests that there are multiple coverage types associated with the same claim and subclaim combination. This can occur due to:
  
  Duplicate Coverage Entries: There may be multiple entries for the same coverage type in the system for the specified claim and subclaim.
  Incorrect Configuration: The configuration settings for coverage types may not be set up correctly, leading to ambiguity in coverage assignment.
  Data Integrity Issues: There may be inconsistencies or errors in the data entered for the claim or subclaim.
  
  Solution:
  To resolve the ICL591 error, you can take the following steps:
  
  
  Check Coverage Entries:
  
  Navigate to the claim and subclaim in question and review the coverage types assigned.
  Ensure that there are no duplicate coverage entries for the same claim and subclaim.
  
  
  
  Review Configuration:
  
  Check the configuration settings for coverage types in the SAP system. Ensure that each coverage type is uniquely defined and that there are no overlaps in the coverage definitions.
  
  
  
  Data Cleanup:
  
  If duplicates are found, remove or correct the duplicate entries to ensure that each claim and subclaim has a unique coverage type.
  Validate the data integrity of the claim and subclaim to ensure that all related information is accurate and consistent.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing coverage types and resolving related errors.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Claims Management that can help you navigate and manage claims and coverages effectively.
  User Roles: Ensure that you have the appropriate permissions to view and modify coverage types and claims in the SAP system.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL591 error message in your SAP system.