How To Fix ICL565 - Claim item grouping category does not exist

ICL565 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 565

• Message text: Claim item grouping category does not exist

What causes this issue?

The system tried to read the procurement category "Initial", but this
category does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL565 - Claim item grouping category does not exist ?

  The SAP error message ICL565, which states "Claim item grouping category does not exist," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find a valid grouping category for the claim item you are trying to process. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Configuration: The grouping category for the claim item may not have been defined in the system.
  Incorrect Claim Item Type: The claim item type being used may not be associated with a valid grouping category.
  Data Entry Error: There may be a typo or incorrect entry in the claim item details.
  Transport Issues: If the configuration was recently transported from another system, it may not have been properly set up in the target system.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claim item grouping categories in the SAP system.
  Ensure that the required grouping category