How To Fix ICL566 - Claim item grouping category &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 566

• Message text: Claim item grouping category &1 not found

What causes this issue?

The system is unable to find the procurement category stated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL566 - Claim item grouping category &1 not found ?

  The SAP error message ICL566 indicates that a claim item grouping category specified in the system is not found. This error typically occurs in the context of insurance claims processing within the SAP system, particularly in the SAP Claims Management module.
  Cause:
  The error can be caused by several factors:
  
  Missing Configuration: The claim item grouping category may not have been defined in the system. This could happen if the configuration for claim processing has not been completed or if the necessary entries have been deleted or not transported correctly.
  Incorrect Input: The claim item grouping category being referenced may be incorrectly entered or may not exist in the system.
  Transport Issues: If the system has recently undergone a transport of changes, the necessary configuration for the claim item grouping category may not have been included or may not have been activated.
  
  Solution:
  To resolve the ICL566 error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claim item grouping categories in the SAP system. This is typically found in the IMG (Implementation Guide) under the Claims Management section.
  Ensure that the claim item grouping category you are trying to use is defined and active.
  
  
  
  Verify Input:
  
  Double-check the input data for the claim item grouping category. Ensure that it matches the expected format and that there are no typographical errors.
  
  
  
  Review Transport Requests:
  
  If the issue arose after a recent transport, check the transport logs to ensure that all necessary configurations were included and successfully imported into the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on how to configure claim item grouping categories.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may provide additional insights or solutions for the ICL566 error.
  Transaction Codes: Familiarize yourself with transaction codes related to Claims Management, such as ICL01 (Create Claim) or ICL02 (Change Claim), to test and replicate the issue.
  User Roles: Ensure that the user has the necessary authorizations to access and modify claim item grouping categories.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL566 error in your SAP system.