How To Fix ICL430 - Claim document &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 430

• Message text: Claim document &1 does not exist

What causes this issue?

When it accessed the table for claim documents, the system was unable
to find the requested entry for the document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_NA_SYSADMIN OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE ISIS_NA_CUST OBJECT DOKU ID TX
If necessary, define the required document in Customizing.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL430 - Claim document &1 does not exist ?

  The SAP error message ICL430, which states "Claim document &1 does not exist," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find a claim document with the specified identifier (represented by &1).
  Causes:
  
  Incorrect Claim Number: The claim number you are trying to access may be incorrect or mistyped.
  Claim Document Deletion: The claim document may have been deleted or archived, making it unavailable in the current database.
  Authorization Issues: The user may not have the necessary permissions to view the claim document.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  Configuration Issues: There could be configuration problems in the Claims Management module that prevent the system from retrieving the claim.
  
  Solutions:
  
  Verify Claim Number: Double-check the claim number you are entering to ensure it is correct.
  Check Document Status: Look into whether the claim document has been deleted or archived. You may need to consult with your SAP administrator or check the relevant tables.
  Review User Permissions: Ensure that your user account has the necessary authorizations to access the claim document.
  Data Consistency Check: If you suspect data synchronization issues, perform a consistency check or consult with your IT department to ensure that all systems are properly synchronized.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Claims Management, such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim).
  SAP Documentation: Review the official SAP documentation for Claims Management to understand the processes and configurations involved.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the ICL430 error in SAP.