How To Fix ICL431 - No permitted claim documents for claim type &1 (generatn &2, version &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 431

• Message text: No permitted claim documents for claim type &1 (generatn &2, version &3)

What causes this issue?

No claim documents that can be entered manually have been defined for
claim type &v1& (generation &v2& and version &v3&).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

If you want it to be possible to create documents manually for the
claim type, you must first make the appropriate Customizing settings.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL431 - No permitted claim documents for claim type &1 (generatn &2, version &3) ?

  The SAP error message ICL431 indicates that there are no permitted claim documents available for the specified claim type, generation, and version. This error typically occurs in the context of the SAP Claims Management module, where specific claim types are associated with certain documents that are required for processing.
  Cause:
  
  Configuration Issues: The claim type may not be properly configured to allow the associated documents. This could be due to missing or incorrect settings in the customizing of the claims management module.
  Document Type Restrictions: The document types that are allowed for the specified claim type may not be defined or may have been restricted.
  Versioning Issues: The version specified in the error message may not have any associated documents configured.
  Authorization Issues: The user may not have the necessary authorizations to access the claim documents for the specified claim type.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customizing settings for Claims Management (transaction SPRO).
  Navigate to the relevant section for claim types and ensure that the necessary documents are assigned to the claim type in question.
  Verify that the document types are correctly configured and linked to the claim type.
  
  
  
  Review Document Types:
  
  Ensure that the document types that should be associated with the claim type are correctly defined and active.
  Check if there are any restrictions on the document types that might prevent them from being used with the specified claim type.
  
  
  
  Verify Versioning:
  
  Check if the version specified in the error message is valid and has the necessary documents associated with it.
  If the version is outdated or incorrect, update it to the correct version that has the required documents.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the claim documents.
  Review the user roles and permissions related to claims management.
  
  
  
  Testing:
  
  After making the necessary changes, test the claim processing again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: Customizing settings.
  ICL01: Create claim.
  ICL02: Change claim.
  ICL03: Display claim.
  
  
  
  Documentation: Refer to SAP Help documentation for Claims Management for detailed information on configuring claim types and associated documents.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.