Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 389
Message text: Participant &1 does not exist
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ICL389
- Participant &1 does not exist ?The SAP error message ICL389, which states "Participant &1 does not exist," typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance claims or related processes. This error indicates that the system is unable to find a participant (such as a policyholder, claimant, or other relevant party) associated with the transaction you are trying to process. Causes: Incorrect Participant ID: The participant ID you are trying to use may be incorrect or misspelled. Data Not Maintained: The participant may not have been created or maintained in the system. Inactive or Deleted Participant: The participant may have been marked as inactive or deleted from the system. Authorization Issues: The user may not have the necessary authorizations to view or access the participant's data.
Configuration Issues: There may be configuration issues in the system that prevent the participant from being recognized. Solutions: Verify Participant ID: Check the participant ID you are using for any typos
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