How To Fix ICL364 - Cancellation by user

ICL364 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 364

• Message text: Cancellation by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL364 - Cancellation by user ?

  The SAP error message ICL364, which states "Cancellation by user," typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance claims or related processes. This error indicates that a user has canceled a transaction or process that was in progress.
  Causes:
  
  User Intervention: The most straightforward cause is that the user manually canceled the operation, either intentionally or accidentally.
  System Timeout: If a user takes too long to respond during a transaction, the system may automatically cancel the process.
  Session Issues: Network issues or session timeouts can lead to cancellations.
  Authorization Issues: If a user does not have the necessary permissions to complete a transaction, they may be prompted to cancel.
  Data Validation Errors: If there are issues with the data being processed (e.g., missing mandatory fields), the system may allow the user to cancel the operation.
  
  Solutions:
  
  Check User Actions: Verify if the cancellation was intentional. If it was accidental, the user