Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 364
Message text: Cancellation by user
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ICL364
- Cancellation by user ?The SAP error message ICL364, which states "Cancellation by user," typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance claims or related processes. This error indicates that a user has canceled a transaction or process that was in progress. Causes: User Intervention: The most straightforward cause is that the user manually canceled the operation, either intentionally or accidentally. System Timeout: If a user takes too long to respond during a transaction, the system may automatically cancel the process. Session Issues: Network issues or session timeouts can lead to cancellations. Authorization Issues: If a user does not have the necessary permissions to complete a transaction, they may be prompted to cancel. Data Validation Errors: If there are issues with the data being processed (e.g., missing mandatory fields), the system may allow the user to cancel the operation. Solutions: Check User Actions: Verify if the cancellation was intentional. If it was accidental, the user
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