How To Fix ICL358 - Error during activation

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 358

• Message text: Error during activation

What causes this issue?

Before activation a consistency check is carried out. The system
found some errors during this consistency check. These errors are listed
in the error log.

System Response

The system does not activate the suspense entry.

How to fix this error?

The error log lists messages of the category <ZK>Warning</> and
<ZK>Error</>:
You must correct the <ZK>Errors</> that are displayed.
You can correct the displayed <ZK>Warnings</>, but you do not have to.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL358 - Error during activation ?

  The SAP error message ICL358 typically indicates an issue during the activation of a certain process or function within the SAP system, often related to the Insurance Contract Lifecycle (ICL) module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system settings.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the ICL module can lead to activation errors.
  Data Inconsistencies: Missing or inconsistent data in the relevant tables can prevent successful activation.
  Authorization Problems: Insufficient user authorizations may block the activation process.
  System Bugs: There may be known bugs or issues in the version of SAP you are using that could cause this error.
  Dependencies: Other processes or objects that need to be activated or configured before this one may not be set up correctly.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the ICL module to ensure they are complete and correct. This includes checking the settings for insurance contracts, products, and related parameters.
  Data Validation: Validate the data associated with the activation process. Ensure that all required fields are filled and that there are no inconsistencies in the data.
  User Authorizations: Verify that the user attempting the activation has the necessary authorizations to perform the action.
  Review Logs: Check the system logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the activation process.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the ICL358 error. Applying a relevant note may resolve the issue.
  Consult Documentation: Review the official SAP documentation for the ICL module to ensure that all prerequisites and steps for activation are being followed correctly.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICLM (Insurance Contract Management) and others related to the ICL module.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Testing Environment: If possible, replicate the issue in a testing environment to troubleshoot without affecting production data.
  
  By following these steps, you should be able to identify the cause of the ICL358 error and implement a suitable solution.