How To Fix ICL357 - Link between contract generation and version not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 357

• Message text: Link between contract generation and version not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL357 - Link between contract generation and version not found ?

  The SAP error message ICL357, which states "Link between contract generation and version not found," typically occurs in the context of contract management within the SAP system, particularly when dealing with insurance contracts or similar agreements. This error indicates that the system is unable to find a valid link between a contract generation and its corresponding version, which can happen for several reasons.
  Causes:
  
  Missing or Incorrect Data: The contract generation or version may not have been created properly, or there may be missing data in the relevant tables.
  Data Inconsistency: There could be inconsistencies in the database, such as orphaned records where a contract version exists without a corresponding contract generation.
  Configuration Issues: Incorrect configuration settings in the contract management module may lead to this error.
  Authorization Issues: Lack of proper authorizations to access certain contract versions or generations can also trigger this error.
  System Updates or Changes: Recent updates or changes to the system may have affected the links between contract generations and versions.
  
  Solutions:
  
  Check Data Integrity: Verify that the contract generation and version exist in the database. You can do this by checking the relevant tables (e.g., ICL_CONTRACT, ICL_VERSION) to ensure that the records are correctly linked.
  Recreate the Contract Version: If the version is missing or corrupted, you may need to recreate it. Ensure that all necessary data is correctly entered.
  Review Configuration Settings: Check the configuration settings in the contract management module to ensure they are set up correctly. This may involve consulting with your SAP Basis or configuration team.
  Authorization Check: Ensure that the user has the necessary authorizations to access the contract generation and version. This may involve checking user roles and permissions.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1 (for contract management) or ICL2 (for contract version management) to navigate the system effectively.
  Documentation: Refer to SAP documentation or user manuals related to contract management for more detailed information on how contracts and versions are managed.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the ICL357 error in your SAP system.