How To Fix ICL354 - Customizing created by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 354

• Message text: Customizing created by user &1

What causes this issue?

You tried to activate customizing settings created by another user.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system outputs a "Warning" message.

How to fix this error?

You are able to activate the customizing.
To do so, place the cursor in the
<DS:GLOS.3526B3E2AFAB52B9E10000009B38F974>command field</> and press
<ZK>Enter</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL354 - Customizing created by user &1 ?

  The SAP error message ICL354 ("Customizing created by user &1") typically indicates that there is an issue related to the configuration settings in the SAP system, specifically in the context of the Insurance Contract Lifecycle (ICL) module. This message usually arises when there is an inconsistency or a problem with the customizing settings that were created or modified by a specific user.
  Cause:
  
  User-Specific Customization: The error suggests that a customization was created by a specific user (indicated by &1), which may not be valid or may conflict with existing settings.
  Authorization Issues: The user may not have the necessary authorizations to create or modify certain customizing settings.
  Inconsistent Data: There may be inconsistencies in the customizing data that need to be resolved.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process.
  
  Solution:
  
  Check Customizing Settings: Review the customizing settings created by the user indicated in the error message. Ensure that they are valid and do not conflict with existing configurations.
  User Authorization: Verify that the user has the appropriate authorizations to create or modify the customizing settings. If not, adjust the user's roles and permissions accordingly.
  Data Consistency: Run consistency checks in the customizing settings to identify and resolve any inconsistencies.
  Transport Logs: If the issue is related to transported customizing settings, check the transport logs for any errors or warnings that may indicate what went wrong during the transport process.
  Consult Documentation: Refer to SAP documentation or notes related to the ICL module for any specific guidance on resolving this error.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (SAP Project Reference Object) to access customizing settings.
  Authorization Objects: Check relevant authorization objects that pertain to customizing and configuration changes.
  SAP Notes: Look for SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the ICL354 error and implement a suitable solution.