How To Fix ICL353 - You cannot create a new version

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 353

• Message text: You cannot create a new version

What causes this issue?

You tried to create a new version, but a table line already exists with
this new version number. This is probably due to an error in lock
administration.

System Response

The system does not create a suspense entry.

How to fix this error?

Try again to create the new version. If you are not successful again,
contact SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL353 - You cannot create a new version ?

  The SAP error message ICL353, which states "You cannot create a new version," typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance contracts or policies. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Existing Version: There may already be an existing version of the contract or policy that prevents the creation of a new one.
  Status of the Contract: The current status of the contract might not allow for the creation of a new version. For example, if the contract is in a status that does not permit changes, this error can occur.
  Authorization Issues: The user may not have the necessary authorizations to create a new version of the contract.
  Configuration Settings: There may be specific configuration settings in the system that restrict the creation of new versions under certain conditions.
  Data Integrity Issues: There could be issues with the data integrity of the existing contract that prevent the creation of a new version.
  
  Solutions:
  
  Check Existing Versions: Verify if there is already an existing version of the contract. If so, you may need to modify or update the existing version instead of creating a new one.
  Review Contract Status: Check the status of the contract. If it is in a status that does not allow changes, you may need to change the status or consult with your SAP administrator.
  Authorization Check: Ensure that you have the necessary permissions to create a new version. If not, contact your system administrator to obtain the required authorizations.
  Configuration Review: Consult with your SAP configuration team to review the settings related to version management in the insurance module. They may need to adjust settings to allow for new versions under specific conditions.
  Data Validation: Perform a data integrity check on the existing contract to ensure that all required fields are populated and that there are no inconsistencies.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Documentation: Review the SAP documentation for the Insurance module to understand the versioning process and any specific requirements for creating new versions.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the ICL353 error and implement a suitable solution.