How To Fix ICL350 - Claim type &1 from &2 overlaps with the entry that follows

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 350

• Message text: Claim type &1 from &2 overlaps with the entry that follows

What causes this issue?

The valid-to date of the data set with <DS:DE.ICL_CLTYPE>
internal claim type</> &1 is after the
valid-from date of the next data set. This is not permitted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the validity of the date specifications so that they no longer
overlap.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL350 - Claim type &1 from &2 overlaps with the entry that follows ?

  The SAP error message ICL350 indicates that there is an overlap in claim types within the specified date ranges. This typically occurs in the context of insurance claims processing, where two or more claims are trying to use the same time period, which is not allowed.
  Cause:
  The error arises when:
  
  Two claims (or entries) have overlapping date ranges for the same claim type.
  The system is designed to prevent overlapping claims to ensure that each claim is unique and that there is no double counting of benefits or coverage.
  
  Solution:
  To resolve the ICL350 error, you can take the following steps:
  
  
  Review the Claims: Check the claims that are causing the overlap. Look at the claim type and the date ranges for each entry.
  
  
  Adjust Date Ranges: If you find that the date ranges overlap, you will need to adjust one of the claims so that the date ranges do not overlap. This may involve:
  
  Changing the start or end date of one of the claims.
  Splitting the claims into separate entries if they cover different aspects of the same event.
  
  
  
  Check Claim Types: Ensure that the claim types are correctly assigned and that there are no misclassifications that could lead to overlaps.
  
  
  Consult Documentation: Refer to your organization's internal documentation or SAP help resources for specific guidelines on handling claims and understanding the rules around claim overlaps.
  
  
  Test Changes: After making adjustments, test the changes in a development or test environment to ensure that the error is resolved before applying changes in the production environment.
  
  
  Seek Help: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Configuration Settings: Review the configuration settings related to claims processing in your SAP system, as there may be parameters that govern how overlaps are handled.
  User Training: Ensure that users involved in claims processing are trained on how to avoid creating overlapping claims.
  
  By following these steps, you should be able to identify the cause of the ICL350 error and implement a solution to resolve it.