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Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 317
Message text: Subclaim &1 created
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ICL317
- Subclaim &1 created ?The SAP error message ICL317, which states "Subclaim &1 created," typically occurs in the context of the SAP Claims Management module. This message indicates that a subclaim has been successfully created for a primary claim. While this message itself is not an error but rather an informational message, it can sometimes be misunderstood or misinterpreted as an error if the user is not expecting a subclaim to be created.
Cause:
- Subclaim Creation: The system automatically creates a subclaim when certain conditions are met, such as when a claim is split into multiple parts for processing or when additional information is required that necessitates a separate claim.
- Business Process: The creation of subclaims is often part of the business process defined in the SAP system, which may be triggered by specific actions taken by users or by the system itself.
Solution:
- Review Claim Process: Check the business process and the conditions under which subclaims are created. Ensure that this behavior aligns with your organization's claims management procedures.
- User Training: If users are confused by this message, consider providing training or documentation to clarify the purpose of subclaims and the circumstances under which they are created.
- System Configuration: If the creation of subclaims is not desired, review the configuration settings in the Claims Management module to adjust the rules or conditions that lead to subclaim creation.
Related Information:
In summary, ICL317 is an informational message indicating that a subclaim has been created, and understanding the context and configuration of your SAP system can help address any concerns related to this message.
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