How To Fix ICL316 - Enter a business partner

ICL316 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 316

• Message text: Enter a business partner

What causes this issue?

In the <ZK>Call for</> field, you have not specified a business partner.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform one of the following activities:
In the dropdown box for the <ZK>Call for</> field, choose a business
partner to whom the call should be made.
The dropdown list displays all business partners who have participated
in the claim to date.
If the call is to be made to a business partner who does not appear in
the dropdown list, create the required business partner.
To do so, choose @0Y@ with the quick info text <ZK>Create Partner</> to
the right of the <ZK>Call for</> field.
<ZH>Note</>: Your ability to search for and/or create a business partner
here depends on the settings in IMG activity <ZK>Determ.System Oper.Mode
w. Creation of Claim Participants per Int.ClaimType</>.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL316 - Enter a business partner ?

  The SAP error message ICL316 ("Enter a business partner") typically occurs in the context of SAP's Insurance or Financial Services modules, where a business partner is required for certain transactions or processes. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Missing Business Partner: The error indicates that a business partner (BP) has not been entered in the relevant field. This could happen when creating or processing a transaction that requires a business partner reference.
  
  Configuration Issues: There may be configuration settings in the system that require a business partner to be linked to certain transactions or master data.
  Data Entry Error: The user may have overlooked entering the business partner information or may have entered it incorrectly.
  
  
  Solution:
  
  
  Enter a Business Partner: The most straightforward solution is to ensure that a valid business partner is entered in the required field. This can usually be done by:
  
  Navigating to the relevant transaction or screen.
  Locating