How To Fix ICL296 - Error during conversion to UTC

ICL296 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 296

• Message text: Error during conversion to UTC

What causes this issue?

The date and time of the contract transferred from the policy system
cannot be converted to <DS:GLOS.EFA272154BF4D311BA540800060D888B>UTC
</>.

System Response

The system cannot copy the contract.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Ensure that a time zone is maintained for the contract.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL296 - Error during conversion to UTC ?

  The SAP error message ICL296, which indicates "Error during conversion to UTC," typically arises when there is an issue with converting local time to Coordinated Universal Time (UTC). This can occur in various contexts, such as when dealing with time stamps in data processing, scheduling, or reporting.
  Causes:
  
  Invalid Time Zone Configuration: The system may have incorrect or missing time zone settings for the user or the system.
  Daylight Saving Time (DST) Issues: If the local time zone observes DST, there may be discrepancies in the conversion if the DST rules are not correctly configured.
  Data Format Issues: The data being processed may not be in the expected format, leading to conversion errors.
  System Time Settings: The server or client machine may have incorrect system time settings, affecting the conversion process.
  SAP Notes or Patches: There may be known issues with specific versions of SAP that require updates or patches.
  
  Solutions:
  
  
  Check Time Zone Settings:
  
  Verify the time zone