How To Fix ICL290 - Insured object category &1 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 290

• Message text: Insured object category &1 is not supported

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL290 - Insured object category &1 is not supported ?

  The SAP error message ICL290 indicates that the insured object category specified in your transaction is not supported in the context of the operation you are trying to perform. This error typically occurs in the context of insurance claims processing within the SAP system, particularly in the SAP Claims Management module.
  Cause:
  
  Unsupported Object Category: The insured object category you are trying to use is not defined or not supported in the system configuration.
  Configuration Issues: The configuration settings for the insurance product or the specific claim type may not include the object category you are attempting to use.
  Data Entry Error: There may be a typo or incorrect entry in the insured object category field.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration settings in the SAP system (usually accessed via transaction SPRO).
  Navigate to the relevant section for Claims Management and verify that the insured object category you are trying to use is defined and supported.
  If it is not defined, you may need to create or modify the configuration to include the necessary object category.
  
  
  
  Review Object Category:
  
  Ensure that the object category you are using is valid for the specific claim type or insurance product you are working with.
  Consult with your SAP administrator or functional consultant to confirm the correct object categories for your business processes.
  
  
  
  Data Entry Verification:
  
  Double-check the data entry for any typos or incorrect values in the insured object category field.
  Ensure that you are using the correct codes as defined in the system.
  
  
  
  Consult Documentation: 
  
  Review any relevant SAP documentation or user manuals that pertain to the Claims Management module to understand the supported object categories and their configurations.
  
  
  
  Contact Support: 
  
  If you are unable to resolve the issue through configuration or data entry checks, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as IC01 (Create Claim), IC02 (Change Claim), and IC03 (Display Claim).
  SAP Notes: Check for any SAP Notes related to the ICL290 error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to access and modify the insured object categories.
  
  By following these steps, you should be able to identify the cause of the ICL290 error and implement the appropriate solution.