Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 289
Message text: Policy product has not been defined
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ICL289
- Policy product has not been defined ?The SAP error message ICL289, which states "Policy product has not been defined," typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance policies and products. This error indicates that the system cannot find a defined policy product for the transaction you are trying to execute.
Cause: Missing Configuration: The most common cause of this error is that the policy product has not been configured in the system. This could be due to a missing entry in the relevant tables or settings. Incorrect Policy Type: The policy type you are trying to use may not be linked to a defined product. Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the master data related to insurance products. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the policy product.
Solution: Define the Policy Product: Navigate to the configuration settings in the SAP
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