How To Fix ICL289 - Policy product has not been defined

ICL289 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 289

• Message text: Policy product has not been defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL289 - Policy product has not been defined ?

  The SAP error message ICL289, which states "Policy product has not been defined," typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance policies and products. This error indicates that the system cannot find a defined policy product for the transaction you are trying to execute.
  
  Cause:
  
  Missing Configuration: The most common cause of this error is that the policy product has not been configured in the system. This could be due to a missing entry in the relevant tables or settings.
  Incorrect Policy Type: The policy type you are trying to use may not be linked to a defined product.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the master data related to insurance products.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the policy product.
  
  
  Solution:
  
  
  Define the Policy Product:
  
  Navigate to the configuration settings in the SAP