How To Fix ICL260 - Different currencies in policy snapshot &1 and in policy product &2

ICL260 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 260

• Message text: Different currencies in policy snapshot &1 and in policy product &2

What causes this issue?

You tried to load a contract into the Claims Management system. This
contract has a different currency from the policy product from which the
contract is derived.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change either
the currency of the contract
the currency of the policy product
the policy product from which the contract is derived

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL260 - Details

• The SAP error message ICL260 indicates that there is a mismatch in currencies between a policy snapshot and the associated policy product. This typically occurs in the context of insurance or financial applications within SAP, where policies and their related products may be recorded in different currencies.
  
  Cause:
  
  Currency Mismatch: The primary cause of this error is that the currency used in the policy snapshot (e.g., the currency in which the policy was originally created or recorded) is different from the currency used in the policy product (e.g., the currency in which the product is defined).
  Data Entry Errors: Incorrect data entry during the creation or modification of the policy or product can lead to this mismatch.
  
  Configuration Issues: There may be issues in the configuration of currency settings in the SAP system, leading to inconsistencies.
  
  
  Solution:
  
  Check Currency Settings: Verify the currency settings for both the policy snapshot and the policy product. Ensure that they