How To Fix ICL253 - Navigation tree does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 253

• Message text: Navigation tree does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL253 - Navigation tree does not exist ?

  The SAP error message ICL253, which states "Navigation tree does not exist," typically occurs in the context of the SAP Insurance module, particularly when dealing with the navigation tree structure used for displaying hierarchical data.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Missing Configuration: The navigation tree may not have been configured properly in the system. This could be due to missing entries in the relevant customizing tables or settings.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the navigation tree or the specific nodes within it.
  
  
  Data Issues: The underlying data that populates the navigation tree may be missing or incorrectly set up.
  
  
  System Errors: There could be a temporary issue with the SAP system or a bug that is causing the navigation tree to not load correctly.
  
  
  Solution:
  To resolve the ICL253 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the relevant customizing transaction (e.g., SPRO) and verify that the navigation tree is correctly configured.
  Ensure that all necessary nodes and structures are defined and active.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has access to the navigation tree and its components.
  Use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Validate Data:
  
  Ensure that the data required for the navigation tree is present and correctly maintained in the system.
  Check for any missing entries in the relevant tables that might be causing the navigation tree to fail.
  
  
  
  System Check:
  
  If the issue persists, check for any system errors or logs that might indicate a deeper problem.
  Consider restarting the SAP application server or checking for any recent changes that might have affected the navigation tree.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to the specific version of the SAP system you are using. There may be known issues or patches available.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue with the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for discussions related to the ICL253 error, as other users may have encountered and resolved similar issues.
  Documentation: Review the SAP Help Portal for documentation on the navigation tree and its configuration in the Insurance module.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL253 error in your SAP system.