Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 164
Message text: No new activity added (action cancelled by user)
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ICL164
- No new activity added (action cancelled by user) ?The SAP error message ICL164: No new activity added (action cancelled by user) typically occurs in the context of the SAP Insurance Contract Management (ICM) module. This error indicates that a user attempted to add a new activity to a contract or a related object, but the action was canceled, either intentionally by the user or due to some other issue. Causes: User Cancellation: The most straightforward cause is that the user explicitly canceled the action when prompted. System Configuration: There may be configuration settings in the ICM module that prevent the addition of new activities under certain conditions. Authorization Issues: The user may not have the necessary permissions to add activities, leading to the action being canceled. Data Integrity Issues: If there are issues with the data being processed (e.g., missing mandatory fields), the system may not allow the addition of new activities. User Interface Issues: Sometimes, the user interface may not respond as expected,
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