How To Fix ICL088 - Incident type &1 is not permitted for line of business &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 088

• Message text: Incident type &1 is not permitted for line of business &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL088 - Incident type &1 is not permitted for line of business &2 ?

  The SAP error message ICL088 indicates that there is an issue with the incident type being used in relation to a specific line of business. This error typically arises in the context of SAP's Claims Management or similar modules where incident types are defined for specific business processes.
  Cause:
  The error message "ICL088 Incident type &1 is not permitted for line of business &2" usually occurs due to one of the following reasons:
  
  
  Configuration Issue: The incident type you are trying to use is not configured for the specified line of business in the system. Each line of business may have specific incident types that are allowed, and if the incident type does not match the configuration, this error will be triggered.
  
  
  Data Entry Error: There may be a mistake in the data entry where the wrong incident type is selected for the given line of business.
  
  
  Authorization Issues: The user may not have the necessary authorizations to use the specified incident type for the line of business.
  
  
  Solution:
  To resolve the ICL088 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for incident types in the SAP system.
  Verify that the incident type you are trying to use is indeed allowed for the specified line of business.
  If it is not configured, you may need to add the incident type to the allowed list for that line of business.
  
  
  
  Review Data Entry:
  
  Double-check the incident type selected in your transaction. Ensure that it corresponds correctly to the line of business you are working with.
  If necessary, select a different incident type that is valid for the line of business.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to create or manage incidents of the specified type for the line of business.
  If there are authorization issues, consult with your SAP security team to adjust the user roles accordingly.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to Claims Management or the specific module you are working with for more detailed information on incident types and their configurations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to incident management and configuration (e.g., SPRO for configuration).
  User Roles: Review user roles and authorizations in transaction PFCG to ensure proper access rights.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL088 error in your SAP system.