How To Fix ICL087 - No long text found for incident type &1 in language &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 087

• Message text: No long text found for incident type &1 in language &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL087 - No long text found for incident type &1 in language &2 ?

  The SAP error message ICL087 indicates that there is no long text available for a specific incident type in the specified language. This typically occurs in the context of SAP's Incident Management or similar modules where long texts are used to provide detailed descriptions or instructions related to incident types.
  Cause:
  
  Missing Long Text: The primary cause of this error is that the long text for the specified incident type (&1) in the specified language (&2) has not been maintained in the system.
  Language Settings: The language settings in the user profile or the system may not match the available texts.
  Configuration Issues: There may be issues with the configuration of the incident types or the texts associated with them.
  
  Solution:
  
  
  Maintain Long Text:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant configuration path for Incident Management.
  Look for the option to maintain incident types and their associated texts.
  Ensure that the long text for the incident type in the specified language is created and saved.
  
  
  
  Check Language Settings:
  
  Verify the language settings in your user profile. You can do this by going to SU01 (User Maintenance) and checking the language field.
  Ensure that the language you are using is supported and that long texts exist for that language.
  
  
  
  Review Configuration:
  
  If you have access, review the configuration settings for incident types to ensure that they are correctly set up and that all necessary texts are maintained.
  
  
  
  Consult Documentation:
  
  Check SAP documentation or help resources for any specific instructions related to the incident type you are working with.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE78 for managing long texts.
  SAP Notes: Search for SAP Notes related to the error message ICL087 for any patches or updates that may address the issue.
  User Documentation: Review user manuals or guides specific to the module you are working with for additional context on incident types and long texts.
  
  By following these steps, you should be able to identify and resolve the issue related to the ICL087 error message in SAP.