How To Fix ICL086 - Incident type & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 086

• Message text: Incident type & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL086 - Incident type & does not exist ?

  The SAP error message ICL086 indicates that the incident type specified does not exist in the system. This error typically occurs in the context of the SAP Claims Management module, where incident types are used to categorize and manage different types of claims or incidents.
  Cause:
  
  Incorrect Incident Type: The incident type you are trying to use may not be defined in the system or may have been deleted.
  Typographical Error: There may be a typo in the incident type code you are entering.
  Authorization Issues: The user may not have the necessary authorizations to access the specified incident type.
  Configuration Issues: The configuration settings for incident types may not be properly set up in the system.
  
  Solution:
  
  
  Check Incident Type: Verify that the incident type you are trying to use is correctly defined in the system. You can do this by navigating to the relevant configuration settings in SAP.
  
  Use transaction code SPRO to access the configuration settings.
  Navigate to Claims Management > Define Incident Types and check if the incident type exists.
  
  
  
  Correct Typographical Errors: Double-check the incident type code for any spelling mistakes or incorrect entries.
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to access the incident type. This may involve checking user roles and permissions.
  
  
  Create or Modify Incident Type: If the incident type does not exist, you may need to create it. This can be done in the same configuration area mentioned above.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on managing incident types.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Incident), ICL02 (Change Incident), and ICL03 (Display Incident) for managing incidents.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the ICL086 error and implement a solution to resolve it.