How To Fix ICF_SYSTEM_LOGIN311 - Choose "&" to continue


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICF_SYSTEM_LOGIN - Messages for System Logon

  • Message number: 311

  • Message text: Choose "&" to continue

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICF_SYSTEM_LOGIN311 - Choose "&" to continue ?

    The SAP error message ICF_SYSTEM_LOGIN311 typically occurs during the login process when there is an issue with the system's configuration or user authentication. This message indicates that the system is prompting the user to choose an option to continue, often related to the login method or the user’s credentials.

    Causes:

    1. User Authentication Issues: The user may not have the correct credentials or may not be authorized to access the system.
    2. ICF Configuration: The Internet Communication Framework (ICF) settings may not be properly configured, leading to issues with the login process.
    3. System Settings: There may be restrictions or settings in the system that prevent the user from logging in.
    4. Expired Password: The user’s password may have expired, requiring a reset.
    5. Network Issues: Connectivity problems between the client and the SAP server can also lead to login issues.

    Solutions:

    1. Check User Credentials: Ensure that the username and password are correct. If necessary, reset the password.
    2. Review ICF Settings:
      • Go to transaction code SICF and check the configuration of the ICF services. Ensure that the relevant services are activated.
      • Check if the service for the specific application you are trying to access is enabled.
    3. User Authorizations: Verify that the user has the necessary authorizations to access the system. This can be done through transaction SU01 (User Maintenance) and checking the roles assigned to the user.
    4. Password Reset: If the password has expired, reset it using transaction SU01.
    5. Check System Logs: Use transaction SM21 to check the system logs for any related error messages that could provide more context on the issue.
    6. Network Connectivity: Ensure that there are no network issues preventing access to the SAP server. Check firewall settings and network configurations.
    7. Contact Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF (ICF Service Maintenance), SU01 (User Maintenance), and SM21 (System Log).
    • SAP Notes: Check SAP Notes for any known issues or patches related to the ICF_SYSTEM_LOGIN311 error.
    • Documentation: Review SAP documentation regarding user authentication and ICF configuration for best practices.

    By following these steps, you should be able to diagnose and resolve the ICF_SYSTEM_LOGIN311 error effectively.

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