How To Fix ICF_SYSTEM_LOGIN210 - Session-based logon not possible; activate cookies in the browser

SAP Error Message - Details

• Message type: E = Error

• Message class: ICF_SYSTEM_LOGIN - Messages for System Logon

• Message number: 210

• Message text: Session-based logon not possible; activate cookies in the browser

What causes this issue?

For a session-based logon, the session ID must be stored temporarily in
a cookie. The cookie is deleted before the application is launched.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Activate cookies in your Web browser.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICF_SYSTEM_LOGIN210 - Session-based logon not possible; activate cookies in the browser ?

  The SAP error message "ICF_SYSTEM_LOGIN210: Session-based logon not possible; activate cookies in the browser" typically occurs when a user attempts to log into an SAP system via a web interface (such as SAP NetWeaver or SAP Fiori) and the browser settings do not allow cookies. This is a common issue when using session-based authentication, which relies on cookies to maintain the user's session.
  Cause:
  
  Cookies Disabled: The most common cause of this error is that cookies are disabled in the user's web browser settings.
  Browser Privacy Settings: Some browsers have strict privacy settings that block cookies by default or only allow them from certain sites.
  Third-party Cookie Blocking: If the SAP system is hosted on a different domain than the one the user is accessing it from, third-party cookies may need to be enabled.
  Browser Extensions: Certain browser extensions or add-ons (like ad blockers or privacy tools) may interfere with cookie handling.
  
  Solution:
  To resolve the "ICF_SYSTEM_LOGIN210" error, follow these steps:
  
  
  Enable Cookies:
  
  Google Chrome:
  
  Go to Settings > Privacy and security > Cookies and other site data.
  Ensure that "Allow all cookies" is selected or add the SAP site to the "Sites that can always use cookies" list.
  
  
  Mozilla Firefox:
  
  Go to Options > Privacy & Security > Cookies and Site Data.
  Ensure that "Accept cookies and site data from websites" is selected.
  
  
  Microsoft Edge:
  
  Go to Settings > Cookies and site permissions > Manage and delete cookies and site data.
  Ensure that "Allow sites to save and read cookie data" is enabled.
  
  
  Safari:
  
  Go to Preferences > Privacy.
  Ensure that "Block all cookies" is not checked.
  
  
  
  
  
  Check Privacy Settings: Make sure that the browser's privacy settings are not set to block cookies or limit them excessively.
  
  
  Disable Extensions: Temporarily disable any browser extensions that might block cookies or interfere with web sessions, and try logging in again.
  
  
  Clear Browser Cache: Sometimes, clearing the browser cache can help resolve session-related issues. Clear the cache and cookies, then try logging in again.
  
  
  Use a Different Browser: If the issue persists, try using a different web browser to see if the problem is specific to the one you are currently using.
  
  
  Check Network Settings: If you are behind a corporate firewall or proxy, ensure that it is not blocking cookies or session management.
  
  
  Related Information:
  
  Session Management: Understanding how session management works in web applications can help in troubleshooting similar issues.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any specific notes related to your version of SAP and the error message.
  Browser Compatibility: Ensure that you are using a browser version that is compatible with the SAP system you are trying to access.
  
  By following these steps, you should be able to resolve the "ICF_SYSTEM_LOGIN210" error and successfully log into your SAP system.