How To Fix ICF_SYSTEM_LOGIN321 - A popup appears on the next page

SAP Error Message - Details

• Message type: E = Error

• Message class: ICF_SYSTEM_LOGIN - Messages for System Logon

• Message number: 321

• Message text: A popup appears on the next page

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICF_SYSTEM_LOGIN321 - A popup appears on the next page ?

  The SAP error message ICF_SYSTEM_LOGIN321 typically indicates an issue related to the Internet Communication Framework (ICF) in SAP, particularly concerning user authentication or session management. This error can occur when there are problems with the login process, such as incorrect credentials, session timeouts, or configuration issues.
  Causes:
  
  Incorrect User Credentials: The user may be entering the wrong username or password.
  Session Timeout: The session may have expired, requiring the user to log in again.
  ICF Configuration Issues: The ICF service may not be properly configured or activated.
  Authorization Issues: The user may not have the necessary authorizations to access the requested service.
  Browser Issues: Sometimes, browser settings or cache can interfere with the login process.
  
  Solutions:
  
  Check Credentials: Ensure that the username and password are entered correctly. If necessary, reset the password.
  Session Management: If the session has timed out, refresh the page or log in again.
  ICF Service Activation:
  
  Go to transaction SICF in SAP.
  Check if the relevant ICF service is activated. If not, activate it.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to access the service. This can be done through transaction SU53 after the error occurs.
  Browser Troubleshooting:
  
  Clear the browser cache and cookies.
  Try using a different browser or incognito mode to see if the issue persists.
  
  
  Check SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: 
  
  SICF: To manage ICF services.
  SU53: To analyze authorization issues.
  SU01: To manage user accounts and roles.
  
  
  SAP Documentation: Refer to SAP Help Portal for detailed documentation on ICF and user authentication.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or open a support ticket with SAP for further assistance.