How To Fix ICCMP_BTX017 - Contact person already exists for ERP business partner

ICCMP_BTX017 - Overview

• Message type: E = Error

• Message class: ICCMP_BTX - Interaction Center - Business Transaction Messages

• Message number: 017

• Message text: Contact person already exists for ERP business partner

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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ICCMP_BTX017 - Details

• The SAP error message ICCMP_BTX017 indicates that there is an attempt to create or update a contact person for an ERP business partner, but the contact person already exists in the system. This typically occurs when you are trying to add a contact person to a business partner that has already been defined in the system.
  
  Cause:
  
  Duplicate Entry: The most common cause is that the contact person you are trying to add already exists in the system for the specified business partner.
  Incorrect Data: There may be a mismatch in the data being entered, such as the name or other identifying information that leads the system to believe that the contact person is already present.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or other ERP systems), there may be synchronization issues leading to duplicate entries.
  
  
  Solution:
  
  
  Check Existing Contact Persons: Before adding a new contact person, check the existing