How To Fix ICC_TR473 - Error occurred opening form

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_TR - Turkey

• Message number: 473

• Message text: Error occurred opening form

What causes this issue?

An error occurred while opening a form.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_TR473 - Error occurred opening form ?

  The SAP error message ICC_TR473, which states "Error occurred opening form," typically occurs in the context of SAP Interactive Forms by Adobe. This error can arise due to various reasons, including issues with the form itself, configuration problems, or issues with the Adobe Reader.
  Possible Causes:
  
  Form Configuration Issues: The form may not be properly configured or may have been modified incorrectly.
  Missing or Incorrect Form Template: The form template might be missing, or the path to the template may be incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the form.
  Adobe Reader Issues: There may be compatibility issues with the version of Adobe Reader being used.
  SAP Notes: There may be relevant SAP Notes that address specific bugs or issues related to the form.
  
  Solutions:
  
  
  Check Form Configuration:
  
  Ensure that the form is correctly configured in the SAP system.
  Verify that the form is active and has been properly published.
  
  
  
  Verify Form Template:
  
  Check if the form template exists in the specified location.
  Ensure that the form template is not corrupted.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access and execute the form.
  Use transaction SU53 to check for authorization issues.
  
  
  
  Update Adobe Reader:
  
  Ensure that you are using a compatible version of Adobe Reader. Check SAP documentation for the recommended version.
  If necessary, reinstall or update Adobe Reader.
  
  
  
  Review SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address the ICC_TR473 error.
  Implement any recommended fixes or patches.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or details that may provide more context about the issue.
  
  
  
  Test with Different User:
  
  Try accessing the form with a different user account to determine if the issue is user-specific.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Interactive Forms by Adobe: This is a technology that allows users to create and manage forms in SAP using Adobe software.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SFP (Form Builder) to manage forms.
  Documentation: Refer to SAP Help documentation for detailed guidance on working with Interactive Forms.
  
  By following these steps, you should be able to diagnose and resolve the ICC_TR473 error in your SAP environment.