How To Fix ICC_TR472 - Error occurred opening form

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_TR - Turkey

• Message number: 472

• Message text: Error occurred opening form

What causes this issue?

An error occurred while opening the form.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_TR472 - Error occurred opening form ?

  The SAP error message ICC_TR472, which states "Error occurred opening form," typically occurs in the context of SAP Interactive Forms by Adobe. This error can arise due to various reasons, including issues with the form itself, configuration problems, or issues with the Adobe Reader.
  Causes:
  
  Form Configuration Issues: The form may not be properly configured or may have missing components.
  Adobe Reader Compatibility: The version of Adobe Reader being used may not be compatible with the form or the SAP system.
  Form Not Found: The specified form may not exist in the system or may not be activated.
  Authorization Issues: The user may not have the necessary authorizations to access the form.
  Incorrect MIME Type: The MIME type for the form may not be correctly set in the SAP system.
  Network Issues: There may be network issues preventing the form from being accessed.
  
  Solutions:
  
  
  Check Form Configuration:
  
  Ensure that the form is correctly configured in the SAP system.
  Verify that all necessary components of the form are present and correctly set up.
  
  
  
  Verify Adobe Reader Version:
  
  Ensure that you are using a compatible version of Adobe Reader. Check SAP notes for the recommended version.
  
  
  
  Check Form Existence and Activation:
  
  Go to transaction SFP (Form Builder) and check if the form exists and is activated.
  If the form is not activated, activate it.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to access the form. This can be done by reviewing the user's roles and authorizations.
  
  
  
  Check MIME Type Settings:
  
  Ensure that the MIME type for the form is correctly set in transaction SO10 (Text Elements) or in the relevant configuration settings.
  
  
  
  Network Troubleshooting:
  
  If the form is being accessed over a network, check for any network issues that may be preventing access.
  
  
  
  SAP Notes and Support:
  
  Check SAP Notes for any known issues related to ICC_TR472. SAP frequently updates their knowledge base with solutions for common errors.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Interactive Forms by Adobe for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the cause of the ICC_TR472 error in your SAP system.