How To Fix ICC_TR199 - Enter one customer only

ICC_TR199 - Overview

• Message type: E = Error

• Message class: ICC_TR - Turkey

• Message number: 199

• Message text: Enter one customer only

What causes this issue?

The document contains at least two items with different customer
accounts.
Offsetting items that you have entered manually (that is, not using the
clearing process) have to be posted to the account of the customer that
presented you with the bill of exchange or check. For these purposes,
the document must only contain one customer account.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_TR199 - Enter one customer only ?

  The SAP error message ICC_TR199 ("Enter one customer only") typically occurs in the context of transactions where customer data is being processed, such as in billing, invoicing, or customer master data management. This error indicates that the system expects only one customer to be specified, but multiple customers have been entered or selected.
  
  Cause:
  
  Multiple Customer Entries: The most common cause of this error is that the user has inadvertently entered or selected multiple customer IDs in a field that only allows for a single customer.
  Data Input Error: Users may copy and paste data or use a selection method that inadvertently includes multiple customers.
  
  Configuration Issues: In some cases, the system configuration may not be set up to handle multiple customers in a specific transaction.
  
  
  Solution:
  
  Check Input Fields: Review the input fields in the transaction where the error occurred. Ensure that only one customer ID is entered. If you are using a selection screen,