How To Fix ICC_FI_CN060 - Could not update reference document from &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_FI_CN - Für die Meldungen extern vornum. Belege

• Message number: 060

• Message text: Could not update reference document from &1

What causes this issue?

When you voided prenumbered form &v1&, the system deleted its official
document number from the billing document and/or FI document. You have
now tried to make the form valid again, but the system was not able to
restore the official document number in the billing and/or FI
documents.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To restore the number, use <DS:TRAN.J1A6>Display and Change Official
Document Number</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_FI_CN060 - Could not update reference document from &1 ?

  The SAP error message ICC_FI_CN060 indicates that the system could not update a reference document from a specified source (denoted by &1). This error typically occurs in the context of financial transactions, particularly when dealing with document references in the SAP system.
  Possible Causes:
  
  Missing Reference Document: The reference document that the system is trying to update may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to update the reference document.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the update from being processed.
  System Configuration Issues: Incorrect configuration settings in the financial module or related components may lead to this error.
  Locking Issues: The reference document may be locked by another user or process, preventing updates.
  
  Solutions:
  
  Check Document Existence: Verify that the reference document exists in the system. You can do this by searching for the document using its number or other identifying information.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform updates on the reference document. This may involve checking user roles and permissions in the SAP system.
  Data Consistency Check: Run consistency checks on the relevant data to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 or SE16 to inspect the database tables.
  Configuration Review: Review the configuration settings related to financial documents and ensure they are set up correctly. This may involve consulting with a functional consultant or SAP support.
  Check for Locks: Use transaction code SM12 to check for any locks on the reference document. If a lock is found, determine if it can be released or if the user holding the lock can be contacted.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB02 (Change Document), and SM12 (Display and Delete Locks).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with the error message details and any steps you have already taken to troubleshoot the issue.
  Documentation: Review SAP documentation related to financial document processing for additional insights and best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.