How To Fix ICC_CN870 - Error occurred when changing accounting document

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_CN - Nachrichten zum Druck vornumerierter SD-Belege

• Message number: 870

• Message text: Error occurred when changing accounting document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_CN870 - Error occurred when changing accounting document ?

  The SAP error message ICC_CN870, which states "Error occurred when changing accounting document," typically occurs in the context of financial transactions or accounting document changes within the SAP system. This error can arise due to various reasons, and understanding the cause is crucial for resolving it.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the accounting document.
  Authorization Issues: The user may not have the necessary authorizations to change the accounting document.
  Document Locking: The accounting document might be locked by another user or process, preventing changes.
  Configuration Issues: There could be configuration problems in the financial module or related settings that are causing the error.
  Technical Errors: There may be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Data Consistency: Review the accounting document for any missing or incorrect entries. Ensure that all required fields are filled out correctly.
  Verify Authorizations: Ensure that the user attempting to change the document has the necessary permissions. You may need to consult with your SAP security team.
  Check Document Locking: Use transaction codes like SM12 to check if the document is locked by another user. If it is, you may need to wait until the lock is released or contact the user who has locked it.
  Review Configuration: Check the configuration settings in the financial module to ensure everything is set up correctly. This may involve consulting with your SAP functional team.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues that may be causing the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB02 (Change Document), FB03 (Display Document), and SM12 (Display and Delete Locks).
  SAP Notes: Search for SAP Notes related to ICC_CN870 in the SAP Support Portal. There may be specific notes addressing this error with additional guidance or patches.
  Documentation: Review SAP documentation related to financial accounting and document management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the ICC_CN870 error and implement a suitable solution. If the problem continues, consider escalating the issue to your SAP support team for further investigation.