How To Fix ICC_CN855 - Output device &2 blocked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_CN - Nachrichten zum Druck vornumerierter SD-Belege

• Message number: 855

• Message text: Output device &2 blocked by user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_CN855 - Output device &2 blocked by user &1 ?

  The SAP error message ICC_CN855 indicates that an output device (like a printer) is blocked by a user. This typically occurs when a user has manually blocked the output device, preventing other users from sending print jobs to it.
  Cause:
  
  Manual Blocking: A user has manually blocked the output device, which can happen for various reasons, such as maintenance, troubleshooting, or if the device is out of service.
  User Permissions: The user who blocked the device may have the necessary permissions to do so, which can lead to unintentional blocking if not managed properly.
  Device Configuration: The output device may be configured incorrectly, leading to it being blocked for certain users or jobs.
  
  Solution:
  
  
  Unblock the Device:
  
  A user with the appropriate permissions (usually a system administrator) can unblock the device. This can typically be done in the SAP GUI:
  
  Go to transaction code SPAD (Spool Administration).
  Find the output device in question.
  Check the status and unblock it if necessary.
  
  
  
  
  
  Check User Permissions:
  
  Review the permissions of the user who blocked the device. Ensure that users have the correct roles and authorizations to manage output devices.
  
  
  
  Device Status:
  
  Ensure that the output device is in a ready state and not experiencing hardware issues. Check the physical printer or output device for any errors or maintenance needs.
  
  
  
  Communication with Users:
  
  If the device is blocked for a valid reason (e.g., maintenance), communicate with users about the status and expected resolution time.
  
  
  
  Review Logs:
  
  Check the system logs for any additional information regarding the blocking of the output device. This can provide insights into why the device was blocked.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration - for managing output devices.
  SP01: Spool Request - to view spool requests and their statuses.
  
  
  
  User Roles: Ensure that users have the necessary roles to manage output devices effectively.
  
  
  Documentation: Refer to SAP Help documentation for more detailed information on managing output devices and troubleshooting common issues.
  
  
  By following these steps, you should be able to resolve the ICC_CN855 error and restore functionality to the blocked output device.