How To Fix ICC_CN838 - Customs office code & is incorrect

ICC_CN838 - Overview

• Message type: E = Error

• Message class: ICC_CN - Nachrichten zum Druck vornumerierter SD-Belege

• Message number: 838

• Message text: Customs office code & is incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

ICC_CN838 - Details

• The SAP error message ICC_CN838 indicates that there is an issue with the customs office code being used in the system. This error typically arises in the context of customs processing and can occur for various reasons. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Incorrect Customs Office Code: The customs office code entered may not be valid or recognized by the system.
  
  Configuration Issues: The customs office may not be properly configured in the SAP system.
  Data Entry Errors: There may be typographical errors in the customs office code.
  Missing Master Data: The customs office may not exist in the master data records.
  Country-Specific Regulations: The customs office code may not be applicable for the specific country or region being processed.
  
  Solutions:
  
  
  Verify the Customs Office Code:
  
  Check the customs office code for accuracy. Ensure that it matches the official code provided by the customs authority.
  
  
  
  Check Configuration:
  
  Ensure that the customs office is correctly configured