How To Fix ICC_CN836 - Settlement document external document number & assigned


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICC_CN - Nachrichten zum Druck vornumerierter SD-Belege

  • Message number: 836

  • Message text: Settlement document external document number & assigned

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICC_CN836 - Settlement document external document number & assigned ?

    The SAP error message ICC_CN836 typically indicates an issue related to the settlement document's external document number. This error can occur in the context of project systems, particularly when dealing with settlement documents in SAP Controlling (CO) or Project System (PS) modules.

    Cause:

    The error message ICC_CN836 usually arises due to one of the following reasons:

    1. Duplicate External Document Number: The external document number you are trying to assign to the settlement document is already assigned to another document in the system.
    2. Incorrect Configuration: There may be configuration issues in the system related to the assignment of external document numbers.
    3. Data Integrity Issues: There could be inconsistencies in the database or issues with the data being processed.
    4. Authorization Issues: The user may not have the necessary permissions to create or modify the settlement document.

    Solution:

    To resolve the ICC_CN836 error, you can take the following steps:

    1. Check for Duplicates:

      • Verify if the external document number you are trying to use is already assigned to another settlement document. You can do this by searching for the document in the relevant transaction (e.g., using transaction codes like KSB1 for cost centers or CJI3 for project reports).
    2. Use a Unique External Document Number:

      • If the number is already in use, consider using a different, unique external document number for your settlement document.
    3. Review Configuration:

      • Check the configuration settings in the SAP system related to external document numbers. Ensure that the settings allow for the proper assignment of these numbers.
    4. Data Consistency Check:

      • Run data consistency checks to ensure that there are no underlying issues with the data in the system. You can use transaction codes like SE38 to run relevant reports or programs that check for inconsistencies.
    5. Authorization Check:

      • Ensure that the user has the necessary authorizations to create or modify settlement documents. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps that led to it and any relevant transaction codes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (Cost Centers), CJI3 (Project Reports), and CJ20N (Project Builder) for managing and reviewing settlement documents.
    • Documentation: Review SAP documentation related to the Project System and Controlling modules for best practices on managing external document numbers.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the ICC_CN836 error and implement a suitable solution.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author