How To Fix ICC_CL070 - For blocked customers or vendors, personal data is not displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_CL - Messages (Chile)

• Message number: 070

• Message text: For blocked customers or vendors, personal data is not displayed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_CL070 - For blocked customers or vendors, personal data is not displayed ?

  The SAP error message ICC_CL070 indicates that personal data for a customer or vendor is not displayed because the respective master data is blocked. This typically occurs in scenarios where the customer or vendor has been marked as blocked in the system, which can be due to various reasons such as compliance issues, credit limits, or other internal policies.
  Cause:
  
  Blocked Status: The customer or vendor master data is set to a blocked status, which prevents the display of sensitive personal data.
  Data Protection Regulations: Compliance with data protection regulations (like GDPR) may require that personal data is not displayed for blocked entities.
  User Authorizations: The user may not have the necessary authorizations to view the personal data of blocked customers or vendors.
  
  Solution:
  
  
  Unblock the Customer/Vendor: If appropriate, you can unblock the customer or vendor in the master data. This can be done by navigating to the customer or vendor master record and changing the status.
  
  Transaction Codes: Use XD02 for customers or XK02 for vendors to modify the master data.
  
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to view personal data. This may involve checking roles and permissions assigned to the user in the SAP system.
  
  
  Review Compliance Policies: If the customer or vendor is blocked for compliance reasons, review the policies and determine if the block can be lifted or if there are alternative ways to access the required information.
  
  
  Consult with Compliance or Legal Teams: If the block is due to legal or compliance issues, consult with the relevant teams to understand the implications of unblocking the data.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to customer and vendor master data management, such as XD01, XD02, XD03 for customers and XK01, XK02, XK03 for vendors.
  Authorization Objects: Check the relevant authorization objects (e.g., F_BKPF_BSA, F_BKPF_BSA) to ensure that users have the right permissions to view blocked data.
  SAP Notes: Look for any relevant SAP Notes that may provide additional context or solutions for this error message.
  Data Privacy Regulations: Be aware of data privacy regulations that may affect how personal data is handled in your organization.
  
  By following these steps, you should be able to address the ICC_CL070 error message effectively.