How To Fix ICC_CL069 - Personal data of blocked business partner has been encrypted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_CL - Messages (Chile)

• Message number: 069

• Message text: Personal data of blocked business partner has been encrypted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_CL069 - Personal data of blocked business partner has been encrypted ?

  The SAP error message ICC_CL069 indicates that the personal data of a blocked business partner has been encrypted. This typically occurs in the context of data protection and privacy regulations, such as the General Data Protection Regulation (GDPR), where sensitive personal data must be handled with care.
  Cause:
  
  Blocked Business Partner: The business partner in question has been marked as blocked in the system, which often means that their data is no longer active or should not be processed further.
  Data Encryption: The system has encrypted the personal data of the blocked business partner to protect it from unauthorized access, in compliance with data protection regulations.
  
  Solution:
  
  Unblock the Business Partner: If you need to access the personal data, you may need to unblock the business partner. This can typically be done through the business partner maintenance transaction (e.g., BP transaction in SAP).
  Check Authorization: Ensure that you have the necessary authorizations to view or modify the data of the blocked business partner.
  Data Access Request: If the data is needed for legitimate business purposes, consider submitting a data access request or following the appropriate internal procedures to gain access to the encrypted data.
  Consult with Data Protection Officer: If you are unsure about the implications of unblocking the business partner or accessing the data, consult with your organization's Data Protection Officer (DPO) or legal team to ensure compliance with data protection laws.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error message.
  Data Protection Compliance: Familiarize yourself with your organization's policies on data protection and privacy, especially if you are handling sensitive personal data.
  SAP Business Partner Management: Understanding how business partners are managed in SAP can help you navigate issues related to blocked partners and data access.
  
  If the issue persists or if you require further assistance, consider reaching out to your SAP support team or consulting the SAP community for more specific guidance related to your system configuration.