How To Fix IBRO622 - Dunning items: Doc. no. &1: Amount: &2 Due: &3

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 622

• Message text: Dunning items: Doc. no. &1: Amount: &2 Due: &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO622 - Dunning items: Doc. no. &1: Amount: &2 Due: &3 ?

  The SAP error message IBRO622 typically relates to issues with dunning items in the context of accounts receivable. This message indicates that there is a problem with a specific document number, amount, or due date associated with a dunning process.
  Cause:
  The error message IBRO622 can be triggered by several factors, including:
  
  Incorrect Document Number: The document number specified in the error may not exist or may have been deleted.
  Amount Issues: The amount specified may not match the expected amount for the dunning item, possibly due to changes in the invoice or payment status.
  Due Date Problems: The due date may be incorrectly set or may not align with the dunning criteria defined in the system.
  Configuration Issues: There may be issues with the dunning configuration settings in the SAP system, such as dunning levels or dunning procedures that are not set up correctly.
  Data Inconsistencies: There may be inconsistencies in the data related to the customer account, such as missing or incorrect entries.
  
  Solution:
  To resolve the IBRO622 error, you can take the following steps:
  
  
  Verify Document Number: Check if the document number mentioned in the error message exists in the system. You can do this by searching for the document in the relevant transaction (e.g., FB03 for displaying documents).
  
  
  Check Amount and Due Date: Ensure that the amount and due date are correct. Compare them with the original invoice or payment records to confirm accuracy.
  
  
  Review Dunning Configuration: Go to the dunning configuration settings in the SAP system (transaction code OBAL) and ensure that the dunning procedure and levels are correctly set up.
  
  
  Run Dunning Program Again: If the issue was temporary or due to a recent change, try running the dunning program again (transaction code F150) to see if the error persists.
  
  
  Data Consistency Check: Perform a data consistency check for the customer account to identify any discrepancies. You can use transaction codes like FBL1N (for vendor) or FBL5N (for customer) to review open items.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Dunning Process: The dunning process in SAP is used to remind customers of overdue payments. It involves generating dunning notices based on specific criteria set in the system.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning), FB03 (Display Document), and OBAL (Dunning Configuration).
  SAP Documentation: Refer to SAP Help documentation for detailed information on dunning processes and error handling.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the IBRO622 error message.