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Message type: E = Error
Message class: IBRO - Broker Collections Message Class
Message number: 427
Message text: Incoming payment amount was accepted
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IBRO427
- Incoming payment amount was accepted ?The SAP error message IBRO427 indicates that an incoming payment amount has been accepted, but there may be issues related to the payment processing or the associated documents. This message typically arises in the context of financial transactions, particularly when dealing with incoming payments in accounts receivable.
Cause:
- Payment Amount Mismatch: The incoming payment amount may not match the expected amount for the invoice or document it is being applied to.
- Document Status: The document to which the payment is being applied may be in a status that does not allow for payment processing (e.g., already cleared, blocked, or archived).
- Currency Issues: There may be discrepancies in currency conversion if the payment is in a different currency than the invoice.
- Payment Method Configuration: The payment method used may not be configured correctly in the system.
- Open Items: There may be open items that are not properly cleared or matched with the incoming payment.
Solution:
- Verify Payment Amount: Check the incoming payment amount against the invoice or document to ensure they match. If there is a discrepancy, adjust the payment or the invoice accordingly.
- Check Document Status: Review the status of the document to ensure it is open and eligible for payment processing. If it is blocked or cleared, you may need to take corrective actions.
- Currency Conversion: If the payment is in a different currency, ensure that the currency conversion rates are correctly set up and that the payment is being applied to the correct currency amount.
- Review Payment Method: Ensure that the payment method used is correctly configured in the system. Check for any restrictions or settings that may prevent the payment from being processed.
- Clear Open Items: If there are open items that need to be cleared, ensure that they are properly matched with the incoming payment. You may need to manually clear or adjust these items.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.
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