How To Fix IBRO427 - Incoming payment amount was accepted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IBRO - Broker Collections Message Class

  • Message number: 427

  • Message text: Incoming payment amount was accepted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

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Smart SAP Assistant

  • What is the cause and solution for SAP error message IBRO427 - Incoming payment amount was accepted ?

    The SAP error message IBRO427 indicates that an incoming payment amount has been accepted, but there may be issues related to the payment processing or the associated documents. This message typically arises in the context of financial transactions, particularly when dealing with incoming payments in accounts receivable.

    Cause:

    1. Payment Amount Mismatch: The incoming payment amount may not match the expected amount for the invoice or document it is being applied to.
    2. Document Status: The document to which the payment is being applied may be in a status that does not allow for payment processing (e.g., already cleared, blocked, or archived).
    3. Currency Issues: There may be discrepancies in currency conversion if the payment is in a different currency than the invoice.
    4. Payment Method Configuration: The payment method used may not be configured correctly in the system.
    5. Open Items: There may be open items that are not properly cleared or matched with the incoming payment.

    Solution:

    1. Verify Payment Amount: Check the incoming payment amount against the invoice or document to ensure they match. If there is a discrepancy, adjust the payment or the invoice accordingly.
    2. Check Document Status: Review the status of the document to ensure it is open and eligible for payment processing. If it is blocked or cleared, you may need to take corrective actions.
    3. Currency Conversion: If the payment is in a different currency, ensure that the currency conversion rates are correctly set up and that the payment is being applied to the correct currency amount.
    4. Review Payment Method: Ensure that the payment method used is correctly configured in the system. Check for any restrictions or settings that may prevent the payment from being processed.
    5. Clear Open Items: If there are open items that need to be cleared, ensure that they are properly matched with the incoming payment. You may need to manually clear or adjust these items.

    Related Information:

    • Transaction Codes: You may use transaction codes like F-28 (Post Incoming Payments) or FBL5N (Customer Line Item Display) to review and manage incoming payments and related documents.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Support may have specific recommendations based on the version of SAP you are using.
    • Documentation: Refer to SAP documentation for detailed information on payment processing, document statuses, and configuration settings related to accounts receivable.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.

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