How To Fix IBRO255 - Different broker or direct collections only allowed for premiums/claims


IBRO255 - Overview

  • Message type: E = Error

  • Message class: IBRO - Broker Collections Message Class

  • Message number: 255

  • Message text: Different broker or direct collections only allowed for premiums/claims

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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IBRO255 - Details

  • The SAP error message IBRO255 indicates that there is a mismatch in the broker or direct collections settings for premiums or claims in the system. This error typically arises in the context of insurance or financial transactions where the system expects a certain configuration for handling premiums or claims based on the broker or direct collection method.
    
    Cause: Configuration Mismatch: The error often occurs when the configuration for the broker or direct collection does not align with the transaction being processed. For example, if a premium is being processed through a broker, but the system is set up to handle it as a direct collection, this error will be triggered. Incorrect Master Data: The master data for the broker or the customer may not be set up correctly, leading to inconsistencies in how transactions are processed. Transaction Type: The type of transaction (premium or claim) may not be compatible with the broker or direct

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