How To Fix IBRO256 - Error determining external insurance object category for object type '20'

SAP Error Message - Details

• Message type: E = Error

• Message class: IBRO - Broker Collections Message Class

• Message number: 256

• Message text: Error determining external insurance object category for object type '20'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBRO256 - Error determining external insurance object category for object type '20' ?

  The SAP error message IBRO256 indicates that there is an issue with determining the external insurance object category for a specific object type, in this case, object type '20'. This error typically arises in the context of insurance management within SAP, particularly when dealing with insurance objects and their categorization.
  Cause:
  
  Configuration Issues: The most common cause of this error is a misconfiguration in the insurance object categories or the mapping of object types to external insurance categories.
  Missing Data: The required data for the external insurance object category may be missing or incorrectly maintained in the system.
  Custom Development: If there are custom developments or enhancements in the system, they might not be correctly handling the object type '20'.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data for the external insurance object category.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for insurance object categories in SAP (usually found in the IMG under the relevant insurance module).
  Ensure that the external insurance object category for object type '20' is correctly defined and mapped.
  
  
  
  Maintain Required Data:
  
  Verify that all necessary data related to the external insurance object category is maintained in the system.
  Check if the object type '20' has been properly set up in the relevant tables.
  
  
  
  Review Custom Code:
  
  If there are any custom developments, review the code to ensure it correctly handles the determination of the external insurance object category.
  Debug the process to identify where the failure occurs.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the relevant data.
  Review the user roles and profiles to confirm that they include access to the insurance object categories.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of SAP you are using for any known issues or additional configuration steps.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OIBR (for insurance object configuration) and SE11 (for data dictionary) to check the underlying tables.
  Tables: Look into tables related to insurance object categories, such as TIBR (Insurance Object Categories) and others that may hold relevant configuration data.
  SAP Notes: Search for SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the cause of the IBRO256 error in your SAP system.