How To Fix IBO_WF_INBOX059 - Substitution ended

SAP Error Message - Details

• Message type: E = Error

• Message class: IBO_WF_INBOX - message class of inbox facade

• Message number: 059

• Message text: Substitution ended

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IBO_WF_INBOX059 - Substitution ended ?

  The SAP error message IBO_WF_INBOX059 typically indicates that a substitution process in the workflow inbox has ended. This can occur in scenarios where a user has set up a substitution for their workflow tasks, and the substitution period has expired or been terminated.
  Cause:
  
  Substitution Period Expired: The most common cause is that the defined substitution period has ended. This means that the tasks that were supposed to be redirected to the substitute user are no longer valid.
  Manual Termination: The user may have manually terminated the substitution.
  System Configuration: There may be issues with the configuration of the workflow or the substitution settings in the SAP system.
  User Status: The original user may have changed their status (e.g., going on leave) without properly managing their substitution settings.
  
  Solution:
  
  
  Check Substitution Settings:
  
  Go to the SAP GUI and navigate to the substitution settings (Transaction code: SBWP for Business Workplace).
  Verify if the substitution is still active and check the start and end dates of the substitution period.
  
  
  
  Re-establish Substitution:
  
  If the substitution period has expired, you can set up a new substitution for the user by selecting the appropriate dates and the substitute user.
  
  
  
  Review Workflow Configuration:
  
  Ensure that the workflow configuration is correct and that there are no issues with the workflow definitions that could be causing the error.
  
  
  
  User Communication:
  
  Inform the original user about the status of their substitution and ensure they are aware of how to manage their workflow tasks when they return.
  
  
  
  Check for System Errors:
  
  If the issue persists, check for any system errors or logs that might provide more context on why the substitution ended unexpectedly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SBWP (Business Workplace), SWI1 (Work Item Selection), and SWI2_FREQ (Work Item Selection for a User).
  SAP Notes: Look for SAP Notes related to workflow and substitution issues, as they may provide additional insights or patches.
  Documentation: Review SAP documentation on workflow management and substitution processes for best practices and troubleshooting steps.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.