How To Fix IAOM_CRMSRV004 - Amount allocation selected; enter '*' for the CRM transaction type

IAOM_CRMSRV004 - Overview

• Message type: E = Error

• Message class: IAOM_CRMSRV - Account Assignment Manager: CRM Service Integration

• Message number: 004

• Message text: Amount allocation selected; enter '*' for the CRM transaction type

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

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System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IAOM_CRMSRV004 - Amount allocation selected; enter '*' for the CRM transaction type ?

  The SAP error message IAOM_CRMSRV004 indicates that there is an issue with the amount allocation in a CRM transaction. Specifically, it suggests that the system expects a CRM transaction type to be specified, and it is prompting you to enter an asterisk (*) to indicate that you want to select all available transaction types.
  
  Cause:
  This error typically occurs in the following scenarios:
  
  Missing Transaction Type: The CRM transaction type is not specified in the context where it is required.
  Incorrect Configuration: The system configuration may not be set up correctly to handle the transaction types for the amount allocation.
  Data Entry Error: The user may have inadvertently left the transaction type field blank or entered an invalid value.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Enter the Transaction Type:
  
  When prompted, enter an asterisk (*) in the CRM transaction type field. This will allow the system to consider all available transaction types.
  
  
  
  Check Configuration:
  
  Ensure that