How To Fix IAOM_CRMSRV003 - Amount allocation selected; select the 'transaction' controlling level

SAP Error Message - Details

• Message type: E = Error

• Message class: IAOM_CRMSRV - Account Assignment Manager: CRM Service Integration

• Message number: 003

• Message text: Amount allocation selected; select the 'transaction' controlling level

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE AUFWANDSVERRECHNUNG_VERWEND OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IAOM_CRMSRV003 - Amount allocation selected; select the 'transaction' controlling level ?

  The SAP error message IAOM_CRMSRV003 typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with amount allocation in the context of internal orders or cost centers. This error indicates that the system requires a specific controlling level to be selected for the transaction you are trying to process.
  Cause:
  The error arises when:
  
  You are attempting to execute a transaction that involves amount allocation, but the system does not have a defined controlling level for the transaction.
  The configuration for the controlling area or the specific transaction type may not be set up correctly.
  The transaction type you are using may not be compatible with the selected controlling level.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the controlling area is correctly configured for the type of transaction you are trying to execute. This includes checking the settings for internal orders, cost centers, or any other relevant controlling objects.
  Verify that the transaction type you are using is compatible with the selected controlling level.
  
  
  
  Select the Correct Controlling Level:
  
  When prompted, ensure that you select the appropriate controlling level for the transaction. This may involve choosing between different levels such as cost center, internal order, or project.
  
  
  
  Review User Input:
  
  Double-check the input data you are providing in the transaction. Ensure that all required fields are filled out correctly and that the selected options align with the system's configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the transaction you are working with. This can provide insights into the required settings and configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and input data, consider reaching out to SAP support or your internal SAP team for further assistance. They may be able to provide more detailed troubleshooting based on your specific system setup.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CO, such as KO01 (Create Internal Order), KO02 (Change Internal Order), and KO03 (Display Internal Order).
  SAP Notes: Check for any SAP Notes related to the error message IAOM_CRMSRV003, as they may contain specific fixes or patches that address the issue.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP Controlling to better understand the configuration and transaction processes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.