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Message type: E = Error
Message class: I4 - WCM: Work Clearance Management
Message number: 476
Message text: &1 were printed for &2 items
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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I4476
- &1 were printed for &2 items ?The SAP error message I4476 typically indicates that there is an issue related to the printing of documents or items in the SAP system. The message format suggests that it is informing you that a certain number of items (represented by &2) were printed, but there was a problem with the printing process for a specific item (represented by &1).
Cause:
- Printer Configuration Issues: The printer may not be correctly configured in the SAP system, or it may not be connected properly.
- Output Device Problems: The output device (printer) may be offline, out of paper, or experiencing hardware issues.
- Authorization Issues: The user may not have the necessary authorizations to print certain documents or items.
- Document Format Issues: The document format or layout may not be compatible with the printer settings.
- Spool Request Issues: There may be issues with the spool request, such as it being stuck or not processed correctly.
Solution:
- Check Printer Configuration: Verify that the printer is correctly configured in the SAP system. You can do this by going to transaction SPAD (Spool Administration) and checking the settings for the output device.
- Check Printer Status: Ensure that the printer is online and functioning properly. Check for any hardware issues, such as paper jams or low ink.
- Review Authorizations: Make sure that the user has the necessary authorizations to print the documents in question. This can be checked in transaction SU53 or by consulting with your security team.
- Check Document Format: Ensure that the document format is compatible with the printer. You may need to adjust the layout or format settings.
- Review Spool Requests: Go to transaction SP01 (Spool Request) to check the status of the spool requests. Look for any errors or issues that may indicate why the printing failed for specific items.
- Reprint the Document: If the issue is resolved, you may need to reprint the document or items that were not printed successfully.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.
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