How To Fix I4382 - &1 &2 cannot be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: I4 - WCM: Work Clearance Management

• Message number: 382

• Message text: &1 &2 cannot be locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message I4382 - &1 &2 cannot be locked ?

  The SAP error message I4382 indicates that a specific object (like a document, record, or transaction) cannot be locked because it is already locked by another user or process. This is a common issue in SAP systems where multiple users or processes may attempt to access the same object simultaneously.
  Cause:
  
  Concurrent Access: Another user or process is currently accessing the object, which prevents your session from locking it.
  Long-running Transactions: A transaction that takes a long time to complete may hold a lock on the object longer than expected.
  System Configuration: Certain configurations or settings in the SAP system may lead to locking issues.
  Database Locks: Locks at the database level can also cause this issue if the database is not releasing locks properly.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Lock: Use transaction codes like SM12 (for lock entries) to identify which user or process is holding the lock. You can then communicate with that user or check the process.
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may disrupt the other user's work.
  Check for Long-running Processes: Use transaction SM66 or SM50 to monitor active processes and identify any long-running transactions that may be causing the lock.
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration or consulting with your SAP Basis team to optimize locking behavior.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: Display and manage lock entries.
  SM50: Monitor active processes.
  SM66: Global overview of processes.
  
  
  SAP Documentation: Refer to SAP Help documentation for more details on locking mechanisms and best practices.
  User Training: Ensure that users are trained on how to handle locking issues and the importance of releasing locks when they are done with transactions.
  
  If the problem persists after trying these solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.