How To Fix I3305 - Key of the service object (plant, ID + service object) is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: I3 - PM Order Management and PM/SD Interface

• Message number: 305

• Message text: Key of the service object (plant, ID + service object) is incomplete

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message I3305 - Key of the service object (plant, ID + service object) is incomplete ?

  The SAP error message I3305 indicates that there is an issue with the key of a service object, specifically that the combination of the plant and the service object ID is incomplete or invalid. This error typically arises in the context of service management or maintenance processing within SAP.
  Cause:
  
  Incomplete Data Entry: The plant or service object ID may not have been fully entered or may be missing required components.
  Configuration Issues: The service object may not be properly configured in the system, leading to incomplete key definitions.
  Master Data Issues: The relevant master data for the plant or service object may not exist or may be incorrectly maintained.
  Authorization Issues: The user may not have the necessary authorizations to access the service object or plant data.
  
  Solution:
  
  Check Data Entry: Verify that the plant and service object ID are correctly entered in the transaction. Ensure that all required fields are filled out completely.
  Review Configuration: Check the configuration settings for the service object in the SAP system. Ensure that the service object is properly defined and linked to the correct plant.
  Validate Master Data: Ensure that the master data for both the plant and the service object exists and is correctly maintained. You can use transaction codes like IL03 (Display Functional Location) or IE03 (Display Equipment) to check the relevant data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the service object and plant data. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the service object and plant configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create PM Order), IW32 (Change PM Order), and IW33 (Display PM Order) to navigate through service management processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the I3305 error message in SAP.