How To Fix I3303 - Error while determining the settlement rule

SAP Error Message - Details

• Message type: E = Error

• Message class: I3 - PM Order Management and PM/SD Interface

• Message number: 303

• Message text: Error while determining the settlement rule

What causes this issue?

According to table T399A, an order should be generated for service
object &V2&. However, the system delivers an error when generating the
<DS:GLOS.3526B633AFAB52B9E10000009B38F974>settlement rule</> from the
technical reference object according to the default rule.

System Response

Check that the settings of the service object &V2& are correct with
regard to the settlement rule.
<DS:TRAS.OISC>Perform function</>

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Check the general settings of the order settlement.
<DS:CHAP.SIMG_CMMENUOLIAOKOA1>Perform function</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message I3303 - Error while determining the settlement rule ?

  The SAP error message I3303, which states "Error while determining the settlement rule," typically occurs in the context of project system (PS) or internal orders when the system is unable to find or determine a valid settlement rule for a particular transaction or object. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes of Error I3303
  
  
  Missing Settlement Rule: The most common cause is that there is no settlement rule defined for the order or project. This can happen if the order was created without a settlement rule or if the rule was deleted or not properly configured.
  
  
  Incorrect Configuration: The configuration settings for the settlement profile or the settlement type may be incorrect or incomplete.
  
  
  Status Issues: The order or project may be in a status that does not allow for settlement, such as being locked or not released.
  
  
  Master Data Issues: There may be issues with the master data related to the order or project, such as missing or incorrect cost elements, or the relevant cost objects may not be properly assigned.
  
  
  Settlement Profile: The settlement profile assigned to the order or project may not be set up correctly, or it may not allow for the type of settlement being attempted.
  
  
  Solutions to Error I3303
  
  
  Check Settlement Rules: Go to the order or project in question and check if a settlement rule exists. If not, you can create a new settlement rule using transaction code KO02 (for internal orders) or CJ20N (for projects).
  
  
  Review Configuration: Ensure that the settlement profile and settlement types are correctly configured. You can check this in the configuration settings under SPRO > Controlling > Internal Orders > Settlement > Define Settlement Profiles.
  
  
  Check Order Status: Verify the status of the order or project. Make sure it is released and not in a locked state. You can check the status in the order/project overview.
  
  
  Validate Master Data: Ensure that all necessary master data is correctly set up. This includes checking cost elements, cost centers, and any other relevant data.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or support for more specific guidance related to your configuration and version of SAP.
  
  
  Debugging: If you have access to technical resources, debugging the program that generates the error can provide insights into what specifically is causing the failure.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO02 (Change Order), CJ20N (Project Builder), and KOB1 (Order Actual Line Items) to analyze the order/project details.
  SAP Notes: Check for any SAP Notes related to error I3303 in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify the cause of the I3303 error and implement a solution to resolve it.